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Terms and conditions

Current contract language: English.

Other available contract languages are: Norsk

Click here to change contract language.

Validity of contract

By making a purchase via Bellamii’s website (hereafter called website), the following agreement between the customer (you) with a minimum age of 18 years and the retailer (Bellamii) is legally binding until further notice. For other types of agreements, please contact us before completing your purchase. As soon as the order has been placed by you, Bellamii will send out a confirmation email to the email address stated in your customer profile. It is your responsibility to provide a functioning address and check the order confirmation thoroughly for possible errors. It is important that you contact us immediately in case you wish to change or correct any details in your order. Once a custom-made garment has been cut (i.e. production has started), no further changes can be applied. Information about the status of the order is accessible via the customer’s account at any time. As soon as the order has been shipped, a confirmation email containing possible tracking links is sent to the customer. Upon the receipt of the goods through the customer, the contract is regarded as concluded.

Order

The garment shown is a visualization only. The final product may vary somewhat in construction and colour. The perception of colours can vary from display to display. Therefore, the images do not reference to an exact colour but have a guiding function only. In order to see and feel the individual fabrics, we recommend to visit an authorized Bellamii retailer.

Prices

Prices displayed on this website include 0% VAT.

Shipments and Applicable Duties and Taxes

Depending on the country to which you instruct us to ship your order, your order may be subject to import taxes, customs duties and fees and/or other similar types of governmental taxes, duties or fees (collectively, “Duties and Taxes”). You are responsible for the payment of all such Duties and Taxes, irrespective of when you are billed or charged for Duties and Taxes. We have no control over these charges as customs policies vary widely from country to country. When you place an order for which Duties and Taxes are applicable, the calculation of the Duties and Taxes payable by you may not occur until after you have placed your order. The calculation of Duties and Taxes may cause a shipping delay beyond our original delivery estimates.

Payment

The following payment options are available:

  • Paypal
  • Vipps (Customers in Norway only)

As soon as the order value is paid, the processing of your order will be started. When paying via credit card (Paypal) or other direct payment methods, the order value will be withdrawn instantly.

Cookies and Security

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.

For example, we use cookies to:

  • Remember the items in your Shopping Cart
  • Control country and language settings
  • Analyze visitor statistics and behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Mozilla) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and most of our services will not function properly.

Delivery

During the order process you will be informed about the estimated delivery time for your order. This estimate is based on current production time and the actual time it usually takes to send an order from Bellamii in Norway to your address.

The delivery time cannot be guaranteed, as it is only a calculated estimate. We are constantly monitoring production, air freight and final delivery and are always working hard to delivery your order as soon as possible.

Bellamii cannot be held responsible for losses, inconveniences, costs or other damages resulting from late deliveries.

We will charge you 59 USD for packages that are not accepted/picked up/returned to us to cover the costs of handling. To avoid this charge, always pick up your order within 14 days of delivery to your post office or package agent.

When your order is sent you will get an automatic e-mail from us with a tracking number and tracking link.

Your order progress can be followed by logging in to “my page”.

Right of withdrawal

According to the Norwegian consumer protection laws regarding remote agreements and home sale agreements, you as a consumer have the right to reject your goods purchased from us. The right of withdrawal can be issued to Bellamii Elisabeth Aannegaard, Org.Nr. 911 559 315, Jonas Wessels vei 8E, 1540 Vestby, Norway. If you ordered goods that have been customized to your preferences, for example a tailor made wedding dress, the right of withdrawal is forfeited. The right of refusal does not apply if the purchase is worth less than 300 NOK and is only valid if the goods are returned in an unaltered state. You have the right to terminate the agreement by sending a message to Bellamii within 14 days from the day of your purchase or within seven working days from the day of the agreement. This right does not apply for custom made goods like tailor made wedding dresses, prom dresses, flowergirl dresses as these are produced to meet your specifications and your needs. Please note that the process of making your dress starts shortly after placing your order and production costs are involved. Any attempt to abuse our services will be prosecuted to the maximum extent possible under applicable law.

Service

Our ambition is to keep our overhead costs at a minimum in order to maintain low and attractive prices to our customers. One implication of this is that we have no customer support by phone. We handle all customer contacts by e-mail and we are committed to reply to all questions within 48 hours Monday to Friday. Please fill out the form in the section Customer Service for the fastest response.  You can also send an e-mail to post@bellamii.no

Personal information

Bellamii is responsible for the integrity of the personal information given by our customers. Your personal information is only used for internal purposes and neither your personal details nor your e-mail address will be given to third parties. Read more about our privacy policy here

Legal disputes

Potential legal disputes will be solved either through the Norwegian National Board for Consumer Disputes (Forbrukerombudet) in Norway or through The European Consumer Centre Network.

Who can you contact?

If you have questions do not hesitate to contact:

Bellami Elisabeth Aannegaard
Jonas Wessels vei 8E
1540 Vestby
NORWAY

E-mail: post@bellamii.no
Org.nr: 911559315

Force Majeure

In case of force majeure the agreement can either be considered as judicially canceled with neither customer nor Bellamii being entitled to any compensation or the delivery time(s) can be extended with the currency of the force majeure. Bellamii considers force majeure as: war, mobilization, terror acts, blockade stagnation of work, transport obstructions, measures of commercial policy, new or amended legislation, strikes, the non-delivery or non due deliveries of the goods by suppliers to Bellamii, natural catastrophes and any circumstances, events and circumstances that are beyond our control.